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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Latham

Jordan Latham

September 5, 2024

5  out of  5
rating by Jordan Latham
"Josh is a phenomenal agent. He reached out to us to go over our existing coverage and to get our feedback. During our conversation, we discovered that we were being charged a premium for an accident that was not our fault. Long story short, Josh worked with us to get the premium removed AND a reimbursement for the amount paid for the premium. We are grateful to Josh for his diligence, responsiveness, and service. We highly recommend him and State Farm if you're seeking different insurance or a different agent within State Farm."
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Noah Gonzalez

August 24, 2024

5  out of  5
rating by Noah Gonzalez
"Pamela was great in helping me find the best deal possible and cut my bill in half, she went above and beyond and what I love most was the communication from her."
We responded:
" Thank you so much for your five-star review! We’re delighted to hear that Pam was able to help you find the best deal possible and even cut your cost in half. It’s wonderful to know that she went above and beyond to assist you, and we’re especially pleased that you appreciated her excellent communication. Your satisfaction is our top priority, and we’re here to help with anything you need. Thanks again for choosing us! -Josh "
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Daniel Espinoza

June 24, 2024

5  out of  5
rating by Daniel Espinoza
"Thank you for your help"
We responded:
"Daniel, thank you again for your kind words. We look forward to continuing to provide you with excellent service for your insurance needs! Please contact us if anything arises in the future! -Josh "
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Jackie Tucker

April 11, 2024

5  out of  5
rating by Jackie Tucker
"Pam was so helpful and so easy to work with! She took the time to explain the changes I was making and made it so simple! Thank you for your professionalism and knowledge of insurance!"
We responded:
"Jackie, Thank you so much for your kind words. We try our best to make every interaction helpful and efficient. Professionalism is what our office prides itself on...so it's great to hear about your experience. Thank you again---Josh"
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Laticia Fuller

April 9, 2024

5  out of  5
rating by Laticia Fuller
"Pam was amazing at helping us find a policy that wasn't going to break the bank! Her customer service was outstanding, and the quickness and ease of the whole process was relieving, as nothing seems easy these days. I will definitely refer to my friends and family! Thanks again Pam!"
We responded:
"Thank you for sharing your experience with Pam! We're thrilled to hear she was able to help you find coverage that fits your budget, and that you found her customer service outstanding. We try our hardest to make the processes as quick and simple as possible, and it's wonderful to know Pam achieved this for you. Your willingness to refer friends and family to us is the highest compliment. Thank you for choosing our office, and we look forward to serving you and your loved ones in the future. -Josh "
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LE Lobos

April 9, 2024

5  out of  5
rating by LE Lobos
"Josh Bradburn and his State Farm Agents are great. The Customer Service by Pam Rhodes is phenomenal. Thelp you get the best insurance rates possible without the hassle. I'll recommend them 10 times over."
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Junuel Garcia

March 18, 2024

5  out of  5
rating by Junuel Garcia
"Mayra was great and very detailed when it came to explaining my new insurance policy. Very happy with my quote and glad I left Geico behind."
We responded:
"Junuel, thank you for sharing your experience with Mayra! We're delighted to hear that she was thorough in explaining your new insurance plan and that you're pleased with your quote. Our goal is to make sure that our customers feel informed and confident in their insurance choices, and it sounds like Mayra achieved this for you! Thank you for choosing State Farm, and welcome to The Bradburn Agency! -Josh"
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Candace Galbraith

February 28, 2024

5  out of  5
rating by Candace Galbraith
"Nancy was so helpful &was able to answer all my questions!!!"
We responded:
"Candace, it is great to hear that Nancy was able to assist you and answer all your questions! It's our goal to ensure you have all the information you need to make informed decisions about your insurance. Thanks for taking the time to leave a review, and please don't hesitate to reach out if you have any more questions. Thank you for choosing The Bradburn Agency for your insurance needs! – Josh "
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Chris

January 8, 2024

1  out of  5
rating by Chris
"Don't bother. Their quotes are only good for about a minute. If you don't purchase then, expect the price to go up. This is their tactic to eliminate your ability to shop for a cheaper price and to eliminate competition. This is not how you keep clients. I'd rather pay a higher price but be treated like a human being."
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betty doughty

December 12, 2023

5  out of  5
rating by betty doughty
"I dont know where to sign the paper you need me to sign"
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Linda Rhodes

October 18, 2023

5  out of  5
rating by Linda Rhodes
"Pam Rhodes explained all the information that I needed without hesitation. She saved us on our home owners policy with extras that our previous insurance company did not with quite the excess of an increase that we were not very happy with. Your insurance company was very fair with our needs. Thank you Pam for all your help."
We responded:
"We love seeing reviews like this, Linda! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! --Josh"
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Mike Efeney

October 7, 2023

5  out of  5
rating by Mike Efeney
"I was very pleased with the service and helpfulness that I received from Pamela at Josh's office. I was using another insurance agency until I purchased a new house. Josh's team made switching insurance on my home, auto, and personal property very easy."
We responded:
"Mike, We're absolutely thrilled to hear that you had such a positive experience with Pam at our office! Switching insurance on your home, auto, and personal property may be a complex process, and we're delighted that our team made it simple for you. If you ever have insurance needs or questions down the road, please know that we're here to assist you. We appreciate your support, thank you for choosing us! -Josh"
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Tom Chaffee

October 5, 2023

5  out of  5
rating by Tom Chaffee
"Pam made insuring my truck and 5th wheel so easy. Everything done on the phone and same day. Thanks from a Pro-Crastinator 🤣"
We responded:
"Tom, We're thrilled to hear that Pam made the process a breeze, even for the self-proclaimed procrastinator! Making insurance simple and efficient is what we aim for, and your same-day service is a testament to our commitment. If you ever have other insurance needs or questions, don't hesitate to reach out. Pam and our team are here to help whenever you need us. Safe travels, and thanks for choosing us! -Josh"
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Timmy Penot

July 18, 2023

5  out of  5
rating by Timmy Penot
"Great service and quick to respond to any questions. Nancy is great and has been extremely helpful in getting me the right auto insurance coverage that best fits my needs."
We responded:
"Hi Tim, thank you for leaving the Josh Bradburn agency 5-stars! It is great to hear that Nancy was able to assist you in finding the right auto insurance coverage! My team and I pride ourselves on providing customers with personalized care and timely service. We are looking forward to connecting with you again soon! -Josh"
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Dalton Krueger

July 6, 2023

5  out of  5
rating by Dalton Krueger
"Just received a renters insurance policy from Josh Bradburn. Mr. Bradburn is knowledgable, personable, and kept my family’s best interests in mind. Highly recommend this State Farm Agency."
We responded:
"Hi Dalton, I am so glad to hear that my team and I were able to assist you with your new renter's insurance policy! We look forward to working with you and your family for years to come. Thank you for choosing us for your insurance needs! -Josh"
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James Ventura

May 24, 2023

5  out of  5
rating by James Ventura
"Nancy was amazing and quick on updating my renters insurance policy! Emailed last night for an update on my additional interest and got a response in less than 24 hours!"
We responded:
"James, we’re so glad to hear how Nancy was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Holli

May 21, 2023

5  out of  5
rating by Holli
"I recently had the pleasure of working with Pam. Right from the get-go, she was super professional and friendly, which made me feel comfortable right away. She didn't try to push any unnecessary stuff on me, and that was a relief. One thing that really stood out is how much she genuinely cares about her clients. She took the time to listen to what I needed and understood my situation. She really worked hard to make sure I had the best coverage for my home and car. Her expertise really put me at ease, and I feel confident in the coverages we now have in place. Overall, my experience with Pam has been exceptional. In fact, she's the reason I decided to switch insurance companies. She is an exceptional professional in her industry, whose friendly and sincere attitude makes her a standout. She genuinely cares about her clients and is willing to go above and beyond their expectations."
We responded:
"Thank you, Holli, for taking the time to leave an amazing review & a shoutout for Pam. It makes our day hearing about how we were able to help wonderful customers like you with finding the right home & auto policies. We look forward to continuing our relationship!"
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Joyjit Chowdhury

May 19, 2023

5  out of  5
rating by Joyjit Chowdhury
"I received great support from Nancy (from Josh B's office ) who had all the expertise and patience to handle some error conditions in my policy due to some typos that I made. She clearly explained me the process and was prompt with here responses. Overall State Farm gave me a much better deal than my previous policy. Thanks State Farm , Josh and Nancy. Definitely recommend."
We responded:
"Thanks for the kind words, Joyjit! We’re happy to hear Nancy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Matt Morris

Matt Morris

May 19, 2023

5  out of  5
rating by Matt Morris
"Josh is excellent. His ability to assist with any and all insurance-related questions is top-tier. If you are in the state of Texas, I would highly recommend him as your agent!!"
We responded:
"Matt, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Dajuanay Phillips

May 3, 2023

5  out of  5
rating by Dajuanay Phillips
"Nancy was prompt and very professional. She answered all my questions and made the trade in process for my car so smooth on the insurance end!"
We responded:
"Dajuanay, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Nancy cares a lot about our customers."
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Sarah Parkinson

April 18, 2023

5  out of  5
rating by Sarah Parkinson
"I had contacted State Farm in assistance to a payment and an policy change. Nancy answered the phone and was super helpful! She was able to update a policy for me due to moving and was able to let me know the price difference. Nancy was very diligent and quick in sending me documents. I did need to change one thing and it was done same day. She is super helpful, nice, and communication is on point."
We responded:
"Thank you, Sarah, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Nancy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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carmelo barrientos

April 5, 2023

5  out of  5
rating by carmelo barrientos
"Very professional and promt service. My agent Nancy Garay was extremely helpful and guided me through picking the right coverage for me and explained the differences Will defenently continue doing business here."
We responded:
"Carmelo, thank you for taking the time out of your day to leave us a review! We love hearing about how Nancy provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Steve Whitlock

February 10, 2023

5  out of  5
rating by Steve Whitlock
"Best customer service in the State Farm network."
We responded:
"Steve, thank you! We appreciate your trust in us to take care of your insurance policies."
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Max Hofmeister

December 12, 2022

5  out of  5
rating by Max Hofmeister
"Josh got all of my insurance needs covered and found multiple discounts. Will promote his business going forward!"
We responded:
"Max, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Lee Kearnchett

Lee Kearnchett

December 8, 2022

1  out of  5
rating by Lee Kearnchett
"Their quote was 2.5 TIMES HIGHER what I pay at Allstate."